What Can Outbound Sales Do For Your Company?
If your business has reached a plateau and you’re not sure how to generate more leads, consider outbound sales. Outbound sales are so much more than the stereotyped cold calling and bulk spam emails. Outbound sales services introduce new prospects to a struggling business via a number of mediums and go beyond the stereotyped calls and emails! Instead, outbound sales services aims to reach prospective clients who are actually interested in your services at a time and place that suits the client, not when they are just about to sit down to eat. For more information about our outbound sales services, visit our website.
So, how can outbound sales services can help your company?
Outbound sales services give your company the opportunity to find new leads for your business. These leads are specifically targeted for your business and not just cold calls to people who are not interested. These new leads will help to generate new customers and increased revenue for your business.
Our outbound sales services are backed by a contact centre full of trained sales professionals. These consultants are able to form connections with your prospects, helping to turn them into ongoing customers. We work hard to ensure the calibre and skills of our call centre teams, and the service they provide, are always exemplary.
At the heart of it, it’s the people who deliver your campaigns who make the difference to your customer’s experience. We recruit only candidates with the right fit for our business – those with excellent communication skills and a strong customer service and work ethic. All of our staff members are expertly trained to provide your business and your customers with excellent service and to create meaningful connections with each of your contacts. A solid connection is often what’s needed to convert leads into sales.
Decrease Training Budget
By hiring a contact centre to manage your outbound sales, you are not only ensuring that you have the best and most professional team possible, you are also decreasing your training budget. An outsourced team are already trained professionals, so you don’t need to worry about training staff from scratch, nor do you need to spend time and money hiring staff and finding somewhere for them to sit. With excellent communication skills, customer service and a solid work ethic, you can rest assured that your campaign is in safe hands. Whether you are a small business or a large one, there will be an outbound sales solution for you.
Outbound sales services are tailored to your prospective customers. This means that you can utilise digital campaigns if this is what best suits your customers. By having digital campaigns you are able to reduce costs of printing, stationery and door to door sales people. Instead you could take less intrusive steps like SMS, social media, online chat, email and warm calls. Here is how some of these aspects could assist your company.
Online Chat – Websites are the first point of call for a prospective customer. If you only have a contact page you may lose potential leads. Having online chat enabled on your website means that your customers are able to ask questions and receive the information that they need. Your customers receive customer service in real time, without having to wait for a reply to an email.
SMS/Mobile Campaigns – It is very uncommon to find any person today who does not use a mobile phone. In fact, you would be hard pressed to find someone who does not carry one with them where ever they are. This is great news for businesses as it allows you to reach your customers at any time of the day, so you are more likely to find a time that suits them. It also allows you to use it to prompt a call to action or even to confirm a sale. It is also very cost effective. If you are still unsure here are 5 benefits of SMS marketing for your business.
At the end of the day, the purpose of any sales strategy is to increase your revenue. Outbound sales services help you to increase your revenue using tried and true methods. This includes fully trained staff who know how to accommodate the needs of your customers while knowing how to close the deal.
Get in touch with OneContact today for more information on outbound sales services for your business.