OneContact can seamlessly manage your donor enquiries 24 hours a day, 7 days a week
We’re an extension of your team
Rather than incur the expense of managing customer enquiries in-house, OneContact can seamlessly handle your inbound enquiries for you, 24 hours a day, 7 days a week. Acting as an extension of your own team, we’re always extremely mindful our role is to reflect your reputation and ethos and to meet your callers’ expectations of a prompt, courteous, responsive service.
Service is at the heart of everything we do
We work hard to ensure the calibre and skills of our call centre teams, and the service they provide, are always exemplary. After all, it’s the people who deliver your inbound and outbound call campaigns who make the difference to your customer’s experience. We recruit only candidates with the right fit for our business – those with excellent communication skills and a strong customer service and work ethic. Plus, we keep virtually all services in-house, including our call centre agents, rather than outsourcing. This maintains superior quality control and allows us to stay focused on the details that make the difference for you.
ready to start
about your brand?
If it suits you better simply complete this form and we’ll be in touch very soon.