Smart Messaging Platform
SiNG Services enhances your digital campaign performance and productivity
We specialise in helping businesses communicate with their customers via SMS, call, Facebook Messenger or WhatsApp Business with simple yet highly intuitive messaging tools. Innovation is what we strive for, by building new features with our clients in mind. Our products are designed by us, but refined by our customers.
Easily manage Your communication channels to optimise user engagement
SiNG (Smart Messaging Platform) enables corporates and non-profit organisations to better manage their user engagement over a variety communication channels comprising SMS, Voice Call, Facebook Messenger and WhatsApp Business.
Powered by the advanced Telin NeuAPIX platform, SiNG uses easy yet powerful drag-and-drop technology to produce APIs that are designed to support secure and efficient communications related to SMS campaigns, Voice campaigns, and WhatsApp Business campaigns.
Customisable, with great flexibility to meet your needs
Sender ID Flexible Management
Sender ID that can be customised to meet your needs, with options for dynamic (alphanumeric or numeric) and fixed format. The system can also be set to auto-generate Sender.
Want to customise your campaign look and feel? Simply upload your own file to create a template for each batch sent. Alternately, you can create a template in SiNG by using the built-in template development tool.
Supported by Scheduler and Resend Features
Easily schedule content delivery to customers. You also have 3 options to resend the content: resend now, resend with scheduler, and resend for certain status reports.
2 Way Communication and Delivery Report
2 Way Communication is enabled in WhatsApp Business campaigns while delivery reports are available for all service options: SMS campaign, Voice campaign, and WhatsApp Business campaign.
User-friendly, white labeled, real-time dashboard available on web client interface
An online dashboard allows you to view report and credit status in real time. Each menu comes with tutorials, making it easily understood. You can also customise the dashboard visuals for white labelling, for example by adding logos, menus, etc.* (* need additional cost)
restAPI or using SIP/SMPP Protocol, it’s up to you
The solution is powered by API, with a choice of restAPI or SIP/SMPP protocol.
Note: different service options may have different service features, see Service Options section to see the details.
One stop solution for your digital communication channel
- Easily deploy marketing campaign with powerful and customizable platform
- Enhance effectiveness and productivity since SiNG will provide you with a one stop solution for marketing campaign deployment via SMS, Call, Facebook Messenger or WhatsApp Business
- Help with budget management since you can decide whether you prefer a pre-paid or post-paid billing account.
Delivering Messages Globally 24/7 x 365
5,000 SMS/min Throughput
Handset Delivery Reports
100% SMS Delivery Guarantee
- Network coverage in major cities throughout Australia, Asia, Europe, America to support your organization with flexible and rapid provisioning
- Supported by the advanced NeuAPIX platform as a Full Stack Communication Platform as a Service (CPaaS) supporting Omni-Channel for Voice, Video, and Messaging, with ability to scale On-Premise, Public Cloud, or Hybrid Cloud and support both localised and regionalised applications.
- OPEX base, removing the need for any substantial upfront investments and replacing them with predictable monthly fees.****without whitelabelling option
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