Inbound Support
OneContact can seamlessly manage your customer enquiries 24 hours a day, 7 days a week
Millions of hellos,
g'days & kia oras
every year
We’re an extension of your team
Rather than incur the expense of managing customer enquiries in-house, OneContact can seamlessly handle your inbound enquiries for you, 24 hours a day, 7 days a week. Acting as an extension of your own team, we’re always extremely mindful our role is to reflect your reputation and ethos and to meet your callers’ expectations of a prompt, courteous, responsive service.
24 hours
a day
7 days
a week
Service bundles
Don’t have the manpower to answer all of your calls? Are hold times too long during peak times? Want to have a staff meeting but worried you’ll miss out on important customers? You can set up a OneContact service bundle for as little as $100 a month, providing the peace of mind that all calls will be answered promptly and effectively by one of our professional local agents. We can forward the call to you, or send you an email with the caller’s details. Different service bundles are available depending on the size and specific requirements of your business.
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