The key to our 18 years of success fundamentally lies in our staff, who are essential to our ongoing commitment to deliver high quality customer service
One Contact is committed to quality service at all times.
We work hard to ensure the calibre and skills of our call centre teams, and the service they provide, are always exemplary. After all, it’s the people who deliver your inbound and outbound call campaigns who make the difference to your customer’s experience. We recruit only candidates with the right fit for our business – those with excellent communication skills and a strong customer service and work ethic. Plus, we keep virtually all services in-house, including our call centre agents, rather than outsourcing. This maintains superior quality control and allows us to stay focused on the details that make the difference for you.
We connect brands with people and people with brands
The key to our 18 years of success fundamentally lies in our staff, who are essential to our ongoing commitment to deliver high quality customer service. OneContact actively encourages a diverse demographic with employees from various backgrounds, united by the common goal of delivering outstanding results for our clients.
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