News & Insights

The 5 Benefits of SMS Marketing for your Business

Did you know that 95% of customers who have connected with a brand did so using their mobile? With people ...
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Why you should consider an inbound bundle for your business

Often when people hear “call centre” or even “contact centre” they think telemarketing, which isn’t unreasonable. A lot of what ...
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6 reasons why charities benefit from outbound telemarketing

It is challenging to pick the best channels to invest your outbound fundraising effort in. Here are 6 reasons why ...
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This is why your business needs to implement online chat

Today, there are so many different ways to communicate with your customers. There’s email, social media, phone calls and SMS ...
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